SriLankan Holidays, the award-winning leisure arm of SriLankan Airlines, will begin a new chapter in its impressive history with the commissioning of its fully automated reservation system HolidayWiz on October.
Winner of the coveted title of Best Outbound Tour Operator in Sri Lanka at the last Presidential Travel & Tourism Awards, SriLankan Holidays has targeted significant improvements in its efficiency and performance over the next year to cater to both inbound and outbound travel.
Amith Sumanapala, General Manager SriLankan Holidays, said, “We at SriLankan Holidays are not content with winning one national award, and are introducing many more exciting packages for both outbound and inbound customers.”
The system, which has been newly developed by Reservations Gateway Inc, will enhance the ease of operations by SriLankan Holidays’ network of partners which include franchise operators, travel agents, hotels, and tour operators. Its real-time service and integration with existing systems will allow partners rapid access to SriLankan Holidays’ inventory and booking systems.
“SriLankan Holidays has many more value additions planned for the near future to make our customers’ experience ever more delightful, and to enhance the ease of operations for all our partners.
The introduction of this system is a major step and significant investment that strengthens the commitment of the National Carrier towards the leisure market into and out of Sri Lanka. Phase I of the project introduced the new system for the home base markets as the initial step,” said Sumanapala.
Mesfin W. Eyob, President / CEO , Reservations Gateway Inc, said: “We are delighted to enter into this new partnership with SriLankan Airlines, which we are certain will be of significant benefit to the customers of SriLankan Holidays. Although Reservations Gateway Inc is headquartered in the United States, our main operations centre is in Sri Lanka’s capital, which creates, manages, integrates and distributes travel inventory using Internet technologies.”
SriLankan Holidays’ reputation has been built upon its unique “The price you see is the price you pay” approach, with packages including air fare, taxes, accommodation, airport transfers, tours, etc. It operates through a huge global network of franchises, all of whom are continuously monitored for quality standards.